In my experience, rather few people or organizations are ready to consider significant change without some strong sense that to do otherwise will be far, far worse. Most hold out against it as long as they can. That s why so many discover, too late, that the opportunity to save themselves—however painful that process might be—has passed, and only catastrophe, revolution, or voluntary extinction remain.
There seems to be an innate desire in many people to avoid change of any kind. Despite all the evidence that the future, just like the past, is comprised of equal parts of volatility, surprise, and unexpected reversals of fortune, we cling to the insane belief that this time things will be different. Our institutions, our ways of thinking, even our future plans, will somehow manage to remain stable. We mistake stubbornness (which refuses to budge) and complacency (which refuses to listen) for resilience (which means bending and shifting whenever the alternative is to break altogether).
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