There’s a Chinese proverb that goes something like this: “Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.” Leaders should know by now that people tend to resist change when it’s forced on them. “Telling” is what initiates the resistance. It causes those being told to spend their energy mostly on NOT doing what you’ve told them. Yet that resistance is not so much about the change; it’s all about being changed.
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